Refund policy

Culprits aim to ensure its customers' satisfaction. All sales are final and we are unable to provide returns at the moment.  If you are not completely satisfied with your purchase, you may contact us at info@culprits.co within 30 days to request for store credit.

We are not responsible for risk of loss or damage during return shipment. Any item(s) returned not in the required condition will be returned to you.

Please note:

• Perishable goods (such as food, flowers, or plants), seasonal, or special order items cannot be returned or exchanged.
• Customers will not be refunded for initial shipping costs.
• Store credit will be issued for the retail price of item(s) purchased.
• We cannot accept returns on sale items or gift cards.